Swiss Chalet Delivers!
Hello Feeding Tubes!
It has been very hot and humid here in Mechanicsville these past few days, and I am hoping for some relief...but it doesnt look like it is coming any time soon. I imagine when the family and I head up to our new cottage this weekend, the weather will turn into 10 degrees and rain.
Tonight my softball team Y.E.P. tried to keep their 1 game winning streak alive. We played valiantly and even had a 7-5 lead in the bottom of the 7th, but could not hold it and had to settle for a tie. Kudos to the Bruisers for playing a hell of a game of softball.
I think I lost about 15 pounds playing that game tonight. The temperature was 31 degrees outside, but about 40 with the humidex. When I got home, I decided to reward myself with some Swiss Chalet Delivery. Now, due to my last delivery experience with PizzaPizza, I was a little nervous putting my dinner plans in someone else's hands. I placed the order at 5:56pm, and it was guaranteed in 40 minutes or free. 6:36 rolled around, and I called up the customer service at Swiss Chalet to see if my order had infact gone through. The nice girl said "Yes, it should be on its way. And it will be complimentary."
I was happy to hear this, and waited for the delivery guy to finally arrive. He did, and when he got to the door, I said "So, this is free?" and he said "Yes, sorry about that." Without any argument, or yelling - I was soon dining on my free meal.
I hope someone from Pizza Pizza reads this, and sees how a reputable restaurant handles its guarantee. Swiss Chalet never fails to impress me, and it is easy to see how they have become a Canadian institution. It is refreshing to see a place actually follow up on a guarantee, unlike Pizza Pizza where I had to argue tooth and nail to try to get my deserved free pizza, and it was unsuccessful.
Anyway, I wanted to let the fine people at Swiss Chalet know that I am impressed with their fine customer service. (And I also didnt want to sound like a whiner who only writes complaints, I will also write compliments when warranted.)
Well, I better get back to sweating to death.
Good night internet!